Q: How does Wasabi Wireless work?
A: Most cellular phones can receive short text messages. Every Wednesday and Friday Wasabi Wireless sends Wasabi Guide Sushi & Sake deal alert messages to all of our customers. Your cell phone receives the message and alerts you with a beep, tone or ring that you have a new message. Use your phone's menu to access and view the message. If your phone is off when you receive the message, you will be notified of the new message once you turn on your cell phone.

Q: How do I view text messages on my cell phone?
A: Viewing text messages on your cell phone depends on the make and model of the phone. Please refer to your phone's user manual for detailed information on how to view text messages. If you don't have your manual, please contact your cellular service provider's technical support or the equipment manufacturer.

Q: How do I stop my phone from beeping when I get a message?
A: Most cell phones allow you to choose your preferred text message alert method. Typical alert options include beep, tone, ring, vibrate or silent mode from which you may choose. Please check your cell phone's manual for instructions on selecting an option.  If you don't have your manual, please contact your cellular service provider's technical support or the equipment manufacturer.

Q: What if my cell phone is turned off or I am out of my coverage area?
A: Most cellular carriers attempt to deliver text messages to your cell phone for at least three days and sometimes more. Message not received by your cell phone within that time period will usually be deleted by your cell phone company. Please let us know if you miss a specific Wednesday or Friday. We will be happy to resend that day's Wasabi Guide V1.0 alert to you.

Q: How do you select the restaurants?
A: Our team of leading Japanese Master Chefs suggest New York Japanese restaurants for review. They methodically evaluate the restaurant candidates and based on a range of criteria including reputation, live interviews with the owners and the head chefs, evaluations of the sushi, sashimi and the restaurant's signature dishes. From there we choose our best recommendations and provide them to you through Wasabi Guide V2.0.

Q: Who founded Wasabi Wireless?
A: In 1999, our founders who have lived and worked for over 10 years with the New York Japanese community and having lived and worked in Tokyo, Japan, along with an experienced team of information technology professionals launched a web site nycjapan.com to help New Yorkers find the best of Everything Japanese in New York on the web. We were extremely pleased to find over 60,000 people shared our same goal to share the wealth of information. In 2002, Wasabi Wireless was created to provide the same kind of service to provide for the on-the-go, next generation mobile phone subscribers with our best sushi recommendations, sake tasting information, Japanese Event information as well as games, contests and more delivered right to your cell phone! More info

Q: Can I make payment for my subscription by Check?
A: Yes, subscription payment may also be made by check. Please make check payable to: Wasabi Wireless. Please include your cell phone number, service provider and email address. Please click Contact Us for our mailing address. Allow one week for check processing.

Q: How do I cancel my Wasabi Guide V1.0 Subscription?
A: All Wasabi Wireless cancellations are done by telephone for security reasons. Please contact us at 973.655.1418, providing your name and cellular telephone number. If your call is placed into our voice mail system, we will contact as soon as possible by telephone to terminate your subscription.